Delivery Logistics
Streamline Your Delivery. Supercharge Your Sales.
Ordering, delivery, and customer support tools that drive growth. Message On Hold is next-generation restaurant delivery management software built to help every type of food business run smarter, move faster, and earn more.
Whether you’re running a single-location café or managing a multi-unit chain, our platform gives you complete control over every delivery – from the moment an order is placed to the second it lands at the customer’s door.
Trusted by over 45,000+ Businesses
Numerous restaurants and delivery operations across the country rely on Message On Hold to keep orders moving, customers happy, and revenue growing. Our platform has powered over millions of deliveries and connects businesses to trusted delivery providers nationwide – because reliable online restaurant delivery software should never be a luxury.
25.8M
Deliveries
45,000+
Restaurants Served
150+
Delivery Providers
25.8M
Deliveries
Increase profits and customer loyalty with the #1 restaurant delivery platform.
Message On Hold is the trusted last-mile delivery solution for local cafés, independent delivery services, and national chains looking to boost sales, drive efficiency, and raise profitability. From delivery logistics and digital ordering to white-label customer support and more, Message On Hold is designed to help your business grow.
Our food delivery software for restaurants is built around one goal: putting more revenue in your pocket with less operational friction. We handle the complexity so your team can focus on what matters – great food and great service.
What Our Clients Are Saying?
Don’t just take our word for it. Listen to the kitchens we’ve transformed. Be it local bistros or high-volume franchises, we help operators reclaim their time and capture every dollar. See how our technology is redefining hospitality, one perfect order at a time.
Last mile delivery software plus so much more.
More sales. More revenue. More efficiency. More customer loyalty.
Our innovative tools and services are built for businesses of all types and sizes.
Your tech should never be the bottleneck. Whether you’re running a local gem or a national empire, our software evolves as fast as you do. We handle the logistical heavy lifting so you can focus on the expansion, keeping operations seamless, no matter how loud the rush gets.
Delivery Management & Logistics
Streamline your delivery operations and save money.
Core logistics handles order management, bundling, and driver routing for you behind the scenes, all powered by our advanced AI system. Put your delivery operations on autopilot and improve your bottom line.
Our food delivery logistics engine processes every order intelligently – batching runs, balancing driver loads, and eliminating the manual coordination. Don’t let anything slow your team down during peak hours.
Online & Digital Ordering
Increase order volume and grow your revenue.
Boost sales by accepting online orders directly through your very own website or mobile app. This easy, intuitive ordering experience helps build brand recognition. And your menu can be distributed across our network of partners. Be able to reach even more customers in no time!
With our food delivery management tools built directly into the ordering flow, every digital order enters your delivery queue automatically. Maximize your output with a system that removes manual entry and protects your orders from delays.
Comprehensive Customer Support
Build brand loyalty with stellar customer support.
Utilize our customer support tools, or offload customer service to us, and we’ll handle everything! Our friendly, US-based support teams are available 24/7 to ensure your customers are always happy with their orders.
Protecting your reputation happens in the background while you focus on the food. Every problem becomes a five-star, loyalty-building opportunity through our proactive service that never sleeps.
AI Voice Ordering
Say goodbye to missed calls and hello to more sales.
Don’t let potential customers go somewhere else because you missed their phone call. Our AI-powered voice ordering system answers, understands, and responds to customer requests in real-time, providing a delightful and efficient ordering experience.
Every phone order captured through our system flows directly into your meal delivery management software. Ditch the manual relay – delete the missed details, and the kitchen confusion.
Aggregated Catering Fulfillmen
Fulfill catering orders quickly and cost effectively.
Catering orders can sometimes throw an already-busy kitchen into a frenzy. Aggregating and optimizing your catering orders helps keep things running smoothly and makes delivery fulfillment faster and more predictable, meaning your customers are happier, too.
Our food delivery fleet management platform consolidates large-format orders into manageable dispatch windows. Give your team the visibility and lead time needed to execute every catering run without disrupting regular service.
Core Features
Our Delivery Logistics platform streamlines your entire operation – from driver dispatch to doorstep confirmation. See every order in real time, track routes, and keep customers updated automatically.
Smart Dispatching
Our system assigns the right driver based on real-time location, current load, and the fastest available route automatically.
Live GPS Tracking
Monitor every active delivery across your entire operation from one clean, centralized dashboard in real time.
Customer Notifications
Automatic "on the way" and "delivered" alerts keep customers informed and reduce inbound status calls significantly.
Proof of Delivery
Signatures, photos, and timestamps are captured at the door so every completed delivery is fully documented.
Route Optimization
Intelligent routing cuts delivery times and total mileage so your drivers complete more runs every single shift.
POS & Ordering Integration
Every confirmed order flows directly from your POS into the delivery queue without manual entry or delays.
Courier Service
Delight your customers withprofessional courier service.
Offer a seamless, end-to-end branded experience for your customers by using our white-labeled courier service to deliver on demand. Our professional fleet averages delivery times that are 5 minutes faster than the competitors.
Every driver reflects your brand, delivering a seamless experience from checkout to doorstep. Scale your reach, without the overhead.
Partner Networks
More partners to help grow your business
Our nationwide network of delivery operators and partner restaurants means your business has new sales channels that are just waiting to be taken advantage of. Utilize our partners to drive more orders and sales directly to your business.
Tapping into our app delivery network connects your menu to a massive audience of hungry customers. Scale your volume to drive active orders through partner platforms without increasing your workload.
Integrations & APIs
Message On Hold is modular and works seamlessly with your existing tech stack.
With dozens of integrations for some of the most popular tools and software, only use what you need – nothing extra, or complicated.
Our open API architecture means your current POS, online ordering platform, loyalty system, and marketing tools all connect cleanly. No silos or friction – just one connected ecosystem, making Message On Hold the central hub of your entire restaurant technology ecosystem. Streamline operations, improve visibility, and drive smarter, faster decisions every day.
We make delivery simple and easy.
Master the rush with an intuitive system that scales as fast as your kitchen.
Interested in learning more about all the features and capabilities of DeliverLogic? Connect with an expert to build your custom strategy or launch your new digital storefront today.
Frequently Asked Questions
1. What makes Message On Hold different from other delivery logistics software?
Most platforms hand you tools and leave you to figure it out. Message On Hold combines powerful logistics for food delivery with real, ongoing account support. We help you configure, optimize, and grow – not just onboard and disappear. Our team actively manages your account so your delivery operation keeps improving over time.
2. Can your platform handle both in-house drivers and third-party couriers?
Yes. Our system is built to manage both seamlessly. You can dispatch to your own drivers, tap into our courier network, or route to third-party providers – all from one dashboard. The platform intelligently selects the best available option based on order volume, location, and delivery window.
3. How does the POS integration work?
Once connected, every order placed, whether by phone, online, or in-store, flows directly into your delivery queue without any manual entry. Our team handles the full integration during onboarding and configures the order routing to match your kitchen workflow exactly.
4. Is the platform suitable for small, single-location restaurants?
Absolutely. Our intuitive tools scale in both directions. Single-location operators use our platform to compete with larger chains. Get access to professional dispatch, routing, and customer notification tools that were previously only available to enterprise brands.
5. What happens if a delivery issue occurs after hours?
Our US-based customer support teams are available 24/7. Whether it’s a driver issue, a customer complaint, or a system question, someone is always available to resolve it fast. With us, protect your reputation and your customer relationships around the clock.